gladly accepts:
| Do all your cases come with a mirrored back? | |
|
All but two of our cases come standard with mirrored backs.
The cases that hold blister-paks are the only ones with black
backs. These are also the only ones with a different door design. |
|
| Do your cases come with free mounting hardware? | |
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Yes. All of our cases come ready to wall mount and include free
hardware and easy to follow instructions. The hardware pack consists
of (4 each) hollow wall anchors, #10 screws and white caps that hide
the head of the screw. Also, the backs of the display cases are
pre-drilled for your convenience. |
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| Is there a door on your display cases which will make them dust proof? | |
|
All of our cases have doors which were designed to protect the contents from dust.
They are about 99% dust resistant. If they were totally dust proof there would be
no air exchange and eventually the gases which are given off from the paints would
cause the metals to corrode. |
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| How do the doors open? | |
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We have two basic door designs. The smaller cases are hinged at the sides where-as
the larger cases are hinged at the top and bottom. There are 4 clear hinges on
every case. Two of the hinges have a partially removed pin which must be totally
removed to allow the door to open. The pins should be reinserted to hold the door
closed. The side hinged cases can be arranged so that they open from left-to-right
or right-to-left depending on how you choose to mount it to the wall. The same
goes with the top & bottom hinged cases. The door will either lift up or drop down.
It all depends on how you choose to hang the case on the wall. |
|
| What is the best way to clean the outside of the display case? Can I use regular window cleaner? | |
|
Never use window cleaner or any other cleaner containing ammonia or solvent because it will damage the plastic.
To clean your display case use a clean, slightly damp sponge to lightly brush off any dust or dirt.
Then you can polish your display case with any anti-static plastic cleaner.
Brillianize is an anti-static cleaner and polish for plastic.
This product will provide a clean, shiny surface that is scratch resistant and repels dust.
For more information or to place an order call our customer service line for assistance @ 888-742-5567.
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| Do you make the display cases right there? | |
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Yes. Every one is hand made right here in our plant in Binghamton, NY. |
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| Do a lot of your display cases get broken in shipping? | |
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Less than one half of one percent get damaged in shipping. Our display cases are
packaged using foam corner cushions which we make ourselves. Then they are hand
packed in custom made heavy duty single or double walled 275 pound test corrugated
cardboard cartons. |
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| What do I do if I get a display case that is broken? | |
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If you should happen to receive a shipment that is damaged, just let us know and
we will send a replacement usually within the same day. We will call in a damage
claim to UPS and will get an answer back from them within an hour as to whether
or not they are going to bother picking the package up. It is a good idea to keep
the original packaging until your replacement arrives. |
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Clearwater Displays
Display cases for all your collectibles.
© 2005 Clearwater Displays
Created by DNJ Web Creations